Privacy Policy

1. Overview

Welcome to NxtGen POS (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Point of Sale mobile application (Android), web portal, and associated cloud services (collectively, the “Services”).

We are committed to maintaining the privacy, confidentiality, and security of all commercial merchant data and end-customer payment records processed through our platform.

2. Information We Collect

We collect the following categories of information to provide and improve our POS Services:

• Merchant Account Information: Name, business name, registered email address, phone number, physical store locations, and login credentials.
• Transaction & Sales Data: Items sold, pricing, tax amounts, inventory deductions, payment method (cash, card, QR, or digital wallet), timestamps, cashier shift IDs, and order identifiers. Note: We do not store full payment card numbers (PANs) or card CVV/CVC codes on our devices or servers. Card payments are processed through PCI-DSS certified payment processors.
• Inventory & Catalog Data: Product names, SKUs, barcode numbers, prices, cost of goods, categories, supplier details, and stock counts.
• Device & Operational Diagnostics: Device model, operating system version, IP address, hardware IDs for terminal licensing, app performance metrics, and crash logs.

3. Android Device Permissions

To provide point-of-sale functionality on mobile terminals and tablets, the NxtGen POS Android app may request the following device permissions:

4. Offline Mode & Data Synchronization

NxtGen POS features an offline-first architecture. When operating offline:

• Sales transactions are stored encrypted in the local SQLite database on your device.
• Receipts and local cash movements continue to function normally.
• Once internet connectivity is re-established, the app automatically synchronizes all pending batches to our secure cloud servers and removes cached operational tokens.

5. How We Use Your Data

We use the collected information solely for legitimate commercial purposes:

• Processing transactions and generating printed/digital receipts
• Synchronizing inventory balances across multiple registers and branch locations
• Providing analytics, sales reports, and end-of-day drawer reconciliation
• Delivering software updates, critical bug fixes, and security patches
• Preventing unauthorized access, cashier discrepancies, and commercial fraud

We never sell, rent, or monetize your business or customer data to third-party advertisers.

6. Security & Data Protection

We implement industry-standard administrative, physical, and technical safeguards. All data exchanged between the NxtGen POS mobile app and our servers is encrypted in transit using Transport Layer Security (TLS 1.3). Stored records are safeguarded behind role-based access controls and encrypted databases.

8. Contact Us

If you have any questions, compliance inquiries, or requests regarding this Privacy Policy or your data, please contact our Data Protection Officer: